Return and Refunds Policy
At Christmasdecorationsmarks.com, we are dedicated to ensuring the best possible experience for our customers. We take every aspect of this journey seriously and give equal attention to each part.
To streamline the process for returns or issues with items, we aim to resolve them quickly and efficiently, causing minimal disruption for our customers.
We kindly request our customers to follow these guidelines upon receiving their orders:
- Check the packaging: Examine the packaging upon delivery. Ensure it looks intact, and look for any marks or damage.
- Review the delivery details: Confirm that the package has been correctly addressed to you. If there’s anything you are not satisfied with or unsure about, take note.
- Report issues promptly: If any problems are identified, please inform us as soon as possible so we can assist you.
- Deliveries: If you are present during delivery, carefully assess the package’s condition. If you are dissatisfied, kindly refuse the package and let us know immediately.
If you decide to refuse a delivery, please notify us promptly. Rest assured, this will not affect your statutory rights.